Covid-19

For PillowAbroad our guests health is our priority.

Our properties are for the exclusive use of our guests.

In those properties with common areas such as swimming pool or garden áreas we safety recommended by the WHO is guaranteed.

-We give our guests total privacy.

-We have tools for telematic check-in and check-out.

• In those properties that is possible to minimize contact, it’s self check-in process but we will be available at all times in case you need it.
• In those properties that self check-in is not possible, it will be in person, always respecting security regulations.

-We follow all operational considerations for COVID-19 in all properties recommended by the WHO

-Flexible cancellation policy, with change of dates in case of incidents related to Covid19

Check the current COVID19 situation in Tenerife in following link

“All those over 6 years of age must provide a diagnostic test for active infection with a negative result of COVID-19 carried out a maximum of 72 hours before arrival, in accordance with the regulations of the Government of the Canary Islands, as well as download and keep the “Radar Covid” app active during your stay on the islands and 15 days after your return. The reservation implies the express acceptance of these conditions.”