Accessibility Statement

PILLOWABROAD is committed to making its web site accessible, in accordance with Real Decreto 1112/2018, from 7 september, on accessibility of websites and applications for mobile devices. (Opens in a new window)

This accessibility statement applies to the pillowabroad.com.

Compliance status

This website is partially compliant with RD 1112/2018 due to exceptions and lack of compliance of aspects which are listed below.

Content not accessible

The content listed below is not accessible for the following reasons:

  1. Lack of compliance with RD 1112/2018
    • There are logos and images with incorrect or confusing alternative text and complex images without a textual description [requirement number 9.1.1.1 Non-textual content, of UNE-EN 301549:2022].

    • There are lists created incorrectly (without a list label), tables with incorrectly labeled cells and invisible labels in form elements [requirement number 9.1.3.1 Information and relationships, from UNE-EN 301549:2022].

    • There are tables that are not adapted to small screen sizes and form fields that are not displayed correctly on small screen sizes [requirement number 9.1.4.10 Readjustment of text, from UNE-EN 301549: 2022].

    • There is text that, when changing the spaces and line heights, is not displayed correctly [requirement number 9.1.4.12 Text spacing, of UNE-EN 301549:2022].< /p>

    • There are elements that are not accessible by keyboard, such as links to social networks, the text editor for comments, elements to sort search results, the search results pagination or the calendar arrows [requirement number 9.2.1.1 Keyboard, of UNE-EN 301549:2022].

    • There are elements that do not receive the focus and therefore cannot be interacted with using the keyboard, for example [requirement number 9.2.4.3 Focus order, from UNE-EN 301549:2022 ].

    • There are links whose function is not correctly identified (they have an inappropriate description, a text that is too generic, an inappropriate title...).
      [requirement number 9.2.4.4 Purpose of links, from UNE-EN 301549:2022].

    • There are headers with repeated and/or little descriptive text [requirement number 9.2.4.6 Headers and labels, of UNE-EN 301549:2022].

    • There are images, infographics, text of links or buttons, text of headlines and content that are not translated into other languages ​​[requirement number 9.3.1.2 Language of the parties, of UNE-EN 301549 :2022].

    • On some page the same icon is being used for different purposes, which causes confusion [requirement number 9.3.2.4 Coherent identification, of UNE-EN 301549:2022].

    • There are little descriptive error messages, or error messages that are not grouped into a single message, as well as a lack of suggestions in the form to fill in the fields correctly [requirement number 9.3.3.1 Identification of errors, from UNE-EN 301549:2022].

    • There are forms with mandatory fields where the user is not informed of this, as well as fields where a textual example of the field format is missing.
      (such as the DNI) [requirement number 9.3.3.2 Labels and instructions, of UNE-EN 301549:2022].

    • There are form fields where an error is reported when an incorrect value is entered but no suggestion for its correction is reported.
      [requirement number 9.3.3.3 Suggestions for errors, of UNE-EN 301549:2022].

    • There are pages with syntax errors and therefore some support product may not correctly interpret the content (duplicate page IDs, unclosed tags, incorrect construction of tags...). [ requirement number 9.4.1.1 Processing, of UNE-EN 301549:2022].

    • There are pages in which support products will not be able to obtain information, interact and be aware of the state of the user interface controls, such as help messages, action result status messages, link attributes, page language image... that cannot be read by screen readers at the moment they appear [requirement number 9.4.1.2 Name, function, value of UNE- EN 301549:2022].

    • There could be occasional editing errors on some web page.

  2. Disproportionate burden
    • Does not apply.
  3. Content does not fall within the scope of the applicable legislation.
    • There may be office files in PDF or other formats published before September 20, 2018 that do not fully meet all accessibility requirements. Although efforts have been made to ensure that most of them do comply.

Preparation of this accessibility statement

This statement was prepared on 10/08/2023.

The method used to prepare the declaration has been a self-assessment carried out by the entity itself.

Last revision of the statement: 10/08/2023.

Observations and contact information

You can make communications on accessibility requirements (article 10.2.a) of RD 1112/2018) such as:

  • report any potential breach by this website
  • convey other difficulties in accessing content
  • make any other query or suggestion for improvement relating to the accessibility of the website

Through the following contact form.

Can present:

  • Complaint related to compliance with the requirements of RD 1112/2018 or
  • Request for Accessible Information relating to:
    • contents that are excluded from the scope of application of RD 1112 /2018 as established by article 3, paragraph 4
    • contents that are exempt from compliance with accessibility requirements for imposing a disproportionate burden.

In the Request for accessible information, the facts, reasons and request must be specified clearly, which make it possible to verify that it is a reasonable and legitimate request.